Plans and registration

To use Zhmara X you register your company on a plan. The plan decides how long you can use the system, which sections you get (for example Bank, Payroll or POS) and how many records of each kind you can create.

Plan types

The Plans and pricing page (/public/pricing) lists every plan with its price, its length and a Compare all features table showing which sections each one includes.

Register your company

You register with your Zhmara X account: one account (email and password) for ZX Live and every other Zhmara X app. It is made and managed on auth.zhmarax.com.

1. Open Plans and pricing and click Get Started on the plan you want. For a Business plan, pick the duration first.
2. Not signed in yet? Click Create account (or Sign in if you already have a Zhmara X account). Creating an account asks for your name, email and a password, then sends a confirmation link to your email. Open it and you come back to the registration form, signed in.
3. Fill in the registration form:
   • Company Name
   • Work Phone
   • Email is your Zhmara X account; you sign in to ZX Live with it.
4. Click Register. Your company is ready and ZX Live opens.

The person who registers is the company owner. The owner always has full access and is the only one who can reset or delete the company. One Zhmara X account can own or work for one company in ZX Live.

When the owner opens ZX Live for the first time, the setup wizard opens.

Paying for a Business plan

A Business plan starts after the payment is confirmed. Until then, signing in shows the Account Subscription Details page with the amount to pay:

1. Choose the duration: 1 Month, 6 Month or 12 Month. The amount is the plan's price per day times the days, in whole IQD.
2. Pay it with the FIB (First Iraqi Bank) app: scan the QR code, type the payment code, or open the app link.
3. Wait on the page. As soon as FIB confirms the payment, the plan is extended, you get a Payment received email, and the app opens by itself. You don't need to click anything.

Good to know:

• The QR code can be paid for 1 hour; the time left is shown under it. When it runs out, or you click Cancel payment, the payment is cancelled at FIB. Click New payment to get a new code.
• Changing the duration cancels the shown payment and makes a new one for the new amount.
• The plan is extended even if you close the page after paying.
• If a payment was made just before it was cancelled, it still counts.
• While Zhmara X is testing payments, the page shows DEMO: no real money. A Demo payment can't be paid with the real FIB app.

The same page appears when your plan has ended. Your data stays as it was while the account is inactive. If the plan is somehow still running when a payment comes in, the new days are added to its end, so no days are lost.

If the page shows "Your payment was received, but the plan could not be activated yet", contact support: the payment is kept and Zhmara X activates the plan from it.

For Demo accounts, contact the administrator to have the account activated or extended.

Plan limits

Each plan sets a maximum number of records for some lists, such as items, customers, warehouses, users or bank accounts. When you reach a limit you will see:

You reached More than the current plan allowed number, Please Upgrade the plan...

Existing records keep working. To add more, upgrade to a larger plan. Settings › Plan Detail shows your current plan and its dates; see Plan and payment history.

Sections included in a plan

A plan turns whole sections on or off: Products/Items, Sales, Purchases, Projects, HR and payroll, Expenses, Assets, Cash, Bank, Budget, Accounting, Users, Retail (POS) and Shop. Cost Centers & Branches is a plan feature on top of Projects, which each company turns on in Settings › Preferences: Profit and Loss by Project, splitting documents between projects and calling projects Branch, Cost Center or Department; see Branches and cost centers.

Some sections are made for one kind of business (an industry). Hospitality, for restaurants, cafés, hotels and similar businesses, adds a Tables board on top of Retail (POS), so a plan needs both. It also has a limit on the number of places (Maximum places). Automotive, for auto repair shops, adds job cards, a workshop board, vehicles and bays, with a limit on the number of vehicles (Maximum vehicles). Education, for private schools and institutes, adds students, classes, fee plans and student fees, with a limit on the number of students (Maximum students). These sections use your normal sales, stock and accounts: a table's order becomes an ordinary POS invoice when it's paid.

A section that isn't in your plan doesn't appear in the menu, the reports page or the role permissions.